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Promotional Terms & Conditions

Wyze Holiday Return Policy

Our return policy will be extended for the holidays. Products purchased between November 1st - December 31st from wyze.com are eligible to be returned until January 31 of the next year. Other return policies may apply to holiday returns,
shipping cost is not eligible for refund. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers do not apply to Wyze services or extended warranties.

 

Wyze Holiday Gift Guide & Deals

Promotional items included in the Wyze Holiday Gift Guide & Deals are part of a limited time promotion. Deals are valid from 12/05/2024 until 12/25/2024 11:59PM PT. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available, and cannot be applied retroactively to previous orders. Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Not all products are available through Buy with Prime checkout. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Wyze | Black Friday Cyber Monday

Wyze’s Black Friday Cyber Monday exclusive deals are part of a limited time promotion. Deals are valid until 12/04/2024 11:59PM PT, or such other date as Wyze determines in its sole discretion. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Offers are limited to stock on hand. No rain checks or price matching will be available for out of stock items. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Code is required for free shipping on orders $19+ and will automatically apply to eligible carts; free shipping offer will only apply to eligible orders; AK, PR, HI are excluded. Promotional prices do not apply to Buy with Prime orders with the exception of our exclusive Buy with Prime bundle. Buy with Prime prices are as listed when checking out with Buy with Prime. Subscriber-only deals are exclusive offers for Cam Plus and Cam Unlimited subscribers in the Wyze App. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Wyze | Early Black Friday + Buy with Prime Deals

Wyze’s Early Black Friday exclusive deals are part of a limited time promotion. Deals are valid until 12/04/2024 11:59PM PT, or such other date as Wyze determines in its sole discretion. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Offers are limited to stock on hand. No rain checks or price matching will be available for out of stock items. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Code is required for free shipping on orders $19+ and will automatically apply to eligible carts; free shipping offer will only apply to eligible orders; AK, PR, HI are excluded. Promotional prices do not apply to Buy with Prime orders with the exception of our exclusive Buy with Prime bundle. Buy with Prime prices are as listed when checking out with Buy with Prime. Subscriber-only deals are exclusive offers for Cam Plus and Cam Unlimited subscribers in the Wyze App. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

Negotiated by Wyze program

These products are manufactured by unaffiliated companies, but are shipped by Wyze. The products featured on Negotiated by Wyze do not integrate with Wyze devices or the Wyze app. Wyze may receive a commission, at no additional cost to you. The devices are not eligible for Wyze's Return Policy and Limited Warranty Terms. However, products damaged during transit will be replaced by Wyze. Please reach out to our support team in this situation. For product specific assistance and warranty claims, please reach out directly to the manufacturer.

Unless otherwise indicated in the product listing, "Negotiated by Wyze" products require users to download and use the third-party company's app in order to function as described. All third-party company apps necessary for "Negotiated by Wyze" products can be downloaded in the Apple and Google Play stores. All "Negotiated by Wyze" product apps are owned and operated by the respective third-party company and your use of that app is subject to that third-party company's applicable legal terms and conditions. Wyze has no control over the content of any third-party company app, and your use of the "Negotiated by Wyze" product and app is at your own risk.

 

Flash Sales and Negotiated by Wyze Flash Sales

Flash sales will not be retroactively applied once the sale has ended or quantity has been met. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Promotional prices from outside channels do not apply to Flash Sales on wyze.com or Wyze App Shop. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Wyze Week 2024 Sale

Wyze Week 2024 promotional campaign begins on 10/20/2024 and will end on 10/27/2024, or such other date as Wyze determines in its sole discretion. All offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers on wyze.com and Wyze app shop are only valid only on wyze.com and Wyze app shop. Offers do not apply to extended warranties. Wyze Week offers do not apply to purchases made before Wyze Week has commenced, and cannot be applied retroactively to previous orders. Offer discounts will automatically apply in checkout when conditions are met. No code required for free shipping; free shipping offer will only apply to all eligible orders; AK, PR, HI are excluded. Promotional prices do not apply to Buy With Prime orders with the exception of our exclusive Buy with Prime bundle. Buy With Prime prices are as listed when checking out with Buy With Prime. For more details on our giveaways and prizes, please see our giveaway terms. Select customers may receive coupons that are one-time use and can only be redeemed for qualifying products. Code is required for redemption of coupons (all codes expire on Monday, 10/28/24 at 11:59 PM PT). Wyze reserves the right to modify or terminate Wyze Week promotions at any time without advance notice.

 

Wyze | Buy with Prime - Prime Big Deal Days Promotion

Wyze’s Prime Big Deal Days exclusive deals are part of a limited time promotion. Deals are valid until 10/09/2024 11:59PM PT. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Automatic discounts are applied during Buy with Prime checkout and applies once per item and order. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.


Garage Sale

Wyze’s Garage Sale is part of a limited time promotion. Deals are valid until 09/30/2024 11:59PM PT. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Labor Day Sale

Promotional items included in the Labor Day Sale are part of a limited time promotion. Deals are valid from 08/22/2024 until 09/04/2024 11:59PM PT. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Back to School Gift Guide

Promotional items included in the Back to School Gift Guide are part of a limited time promotion. Deals are valid from 08/14/2024 until 08/19/2024 11:59PM PT. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Cam Plus Birthday Sale

Cam Plus Birthday Sale is part of a limited time promotion. Deals are valid from 07/31/2024 until 08/01/2024 11:59PM PT. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Discounts are exclusive to the Wyze app and customers with active Cam Plus or Cam Unlimited plans. Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

Wyze | Buy with Prime - Prime Day Promotion

Wyze’s Prime Day exclusive deals are part of a limited time promotion. Deals are valid until 07/17/2024 11:59PM PT. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Automatic discounts are applied during Buy with Prime checkout and applies once per item and order. Automatic Buy with Prime cart discounts only apply to: Wyze Mesh Router, Mesh Router Pro, Bulb Color, Bulb White, Light Strip, Light Strip Pro, Cordless Vacuum S, and Buy with Prime Exclusive Bundles. Discounts are only valid when checking out with Buy with Prime through wyze.com. Promotional prices do not apply to non-Buy with Prime orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

July 4th's Summer Bundle Sale

Summer Bundle Sale is part of a limited time promotion. Deals are valid from 06/27/2024 until 07/06/2024 11:59PM PT. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Father's Day Sale

Father's Day Sale is part of a limited time promotion. Deals are valid from 06/06/2024 until 06/19/2024 11:59PM PT. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

Memorial Day Sale

Memorial Day Sale is part of a limited time promotion. Deals are valid until 05/29/2024 11:59PM PT. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Mother's Day Sale

Mother's Day Sale is part of a limited time promotion. Deals are valid until 05/12/2024 11:59PM PT. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Gear Up for Spring Sale

Gear Up for Spring Sale is part of a limited time promotion. Deals are valid until 04/28/2024 11:59PM PT. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Garage Sale

Wyze’s Garage Sale is part of a limited time promotion. Deals are valid until 04/14/2024 11:59PM PT. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Certain Wyze products are considered final and cannot be returned; such items will be labelled on the product page. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Only some specific item discounts are applied and reflected during Buy with Prime checkout. Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Spring Sale

Wyze’s Spring Sale is part of a limited time promotion. Deals are valid until 03/31/2024 11:59PM PT. Not all offers (deals) are available at the same time and will be released on a cadence as determined by Wyze. Offers are limited to stock on hand. Offers are not transferable - no resale allowed. Offers do not apply to Wyze services or extended warranties. Offers do not apply to purchases made before the offer was available (Offers cannot be applied retroactively to previous orders). Only some specific item discounts are applied and reflected during Buy with Prime checkout. Promotional prices from outside channels do not apply to Buy with Prime or wyze.com orders. Coupon code is required for free shipping on orders $59+. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Free Standard Shipping on orders $79+

Free Standard Shipping on Orders of Wyze Hardware of $79+ Receive free standard shipping on individual orders of Wyze hardware products with a purchase price of $79 or more; AK, HI and PR are excluded. Offer does not apply to purchases of Wyze services, gift cards or extended warranties. No code required. Free shipping offer does not apply to purchases made before the offer was available; free shipping cannot be applied retroactively to previous orders. Wyze reserves the right to modify or terminate this promotion at any time without advance notice.


Free Standard Shipping on Wyze Cam v4

Free Standard Shipping on Orders when you buy Wyze Cam v4 Receive free standard shipping on individual orders when you purchase a Wyze Cam v4; AK, HI and PR are excluded. No code required. Free shipping offer does not apply to purchases made before the offer was available; free shipping cannot be applied retroactively to previous orders. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.

 

Wyze | Security Plans | Free Trial

Wyze Web Portal free trial offer ends after 12 days and renews at MSRP. Trial offer requires a coupon code.  Subscription deals are not transferable, non-refundable, and non-returnable. Promotional pricing offer for Wyze subscription services (including, but not limited to, Cam Plus Unlimited) is not open to (i) existing subscribers of the offered applicable service offering, or (ii) former subscribers of the offered applicable service who cancelled their applicable subscription. Please see Wyze’s Terms of Service (and any applicable Supplemental Terms linked in the Terms of Service) for more information on cancellations of subscriptions. Subscription are not eligible to be applied retroactively to previously purchased subscriptions. If you used an activation code or a promo code, coupon code, or other discount to sign up for a subscription, your subscription will automatically renew at the end of the applicable subscription period. Wyze will automatically charge your payment method on file, and you will be responsible for payment of the full fee due. You agree that your subscription is continuous until you cancel it and that you will be charged the subscription fee both (a) at the beginning of the initial subscription period and (b) at the beginning of each subsequent subscription period until you cancel the subscription. In accordance with Wyze's Terms of Service (and any applicable Supplemental Terms linked in the Terms of Service), you authorize Wyze to automatically charge the subscription fee to your credit card, debit card, bank account, or otherwise bill or charge you in accordance with any payment method you have selected at the beginning of each subscription period until you cancel your subscription. You must cancel your subscription at least twenty-four (24) hours before the end of your current subscription period in order to avoid being charged for the next subscription period. If you do not cancel at least twenty-four (24) hours before the end of the current subscription period, you will be charged for another subscription period.

Student Beans -  Student Discounts

Student Discount Codes are valid for 10% off the purchase price of Wyze products and/or the initial payment for Wyze monthly or annual services subscription purchases (the “Student Discount”). The Student Discount will not apply to any recurring charges for Wyze monthly or annual services subscriptions. The Student Discount cannot be used to purchase Wyze gift cards. Student Discount Codes are redeemable at wyze.com only. Student Discount Codes are not redeemable with any third-party retailers of Wyze products. Student Discount Codes cannot be used with any other promotional codes. Student Discount Codes are one-time use only. Student Discount Codes cannot be transferred, and are valid only for use by the intended recipient of the Student Discount Code.

General Promotion Terms & Conditions

Offers on wyze.com and Wyze app shop are only valid only on wyze.com and Wyze app shop. Offers do not apply to Wyze services, extended warranties, gift card purchases, shipping charges or other fees. Offers are limited to stock on hand. Offers are not transferable; no resale allowed. Offers not applicable to products with shipping included, preorder products, Wyze In Response products (including COVID-19 test kits), Wyze Merch, and Wyze Home Monitoring products. Unless otherwise stated, discounts apply to full price and cannot be combined with sale items, other discount offers or credit.

All promotional "doorbuster deals" are final sale items and cannot be returned (>50% off). Any deal with more than 50% off is also considered final sale and cannot be returned. Promotional prices do not apply to Buy With Prime orders. Buy With Prime prices are as listed when checking out with Buy With Prime. Wyze reserves the right to modify or terminate the promotion at any time without advance notice.


Wyze Refurbished Store

Refurbished Program is only available to US-based customers. You can expect the same great support for our refurbished products.

There may be a slight chance of a minor ding or scratch, your refurbished Wyze product should perform exactly as if it were brand new.  

Extend additional warranty program does not currently support additional warranties on refurbished products. All refurbished Wyze products include our limited 1-year warranty. Please check out our warranty policy here: https://support.wyze.com/hc/en-us/articles/360047584231-What-is-your-warranty-policy