Wyze Video Doorbell v2

Before you begin setup

An existing wired mechanical doorbell is required to use Wyze Video Doorbell v2. The existing circuit must have a minimum voltage of 16V-24V and power output of 10VA.

Important: A 16V 10VA transformer is at the low end of the power supply spectrum. Wire age and other wiring conditions can affect how well it powers your Wyze Video Doorbell v2 or rings your mechanical chime. Please consider your wiring and transformer before continuing.

An existing in-house mechanical chime is also required, though it is not required to be functional.

What’s in the box?

Required

• 1x Phillips Screwdriver
• Existing wired doorbell and chime

To set up your Wyze Video Doorbell v2:

1. In the Wyze app, tap Home, then tap + plus sign on the top right.
2. On the Add menu, tap Device.
3. Tap Cameras > Video Doorbells > Wyze Video Doorbell v2.
4. If you’ve already installed your new doorbell, tap Click here to skip the installation tutorial. If not, tap Next and walk through installing the chime controller and doorbell or check out our Wyze Video Doorbell v2 Installation Guide.
5. On the back of the doorbell, press and hold the SETUP button until it says “ready to connect” and the status light starts flashing orange. The doorbell may say “ready to connect” without pressing the SETUP button. If so, continue.
6. In the app, tap I heard "ready to connect."
7. If you haven’t already enabled Location Permissions for the Wyze app, you will see a screen prompting you to do so. Once enabled, tap OK.
8. Select your 2.4 GHz Wi-Fi network and enter your network password. Tap Next.
9. Scan the QR code displayed in the app with your doorbell. Hold your phone screen with the QR code displaying up to your doorbell. It will say “QR code scanned, please wait” then “setup completed”.
10. In the app, check the box next to I heard, ‘QR code scanned’. Tap Next.
11. You’re set up, it’s time to name your device. Name your Wyze Video Doorbell v2 using the text field, or by choosing a suggestion. Tap Finish when done.
12. Choose between the Basic plan (no subscription) or Cam Plus. Tap Continue.
13. Set up some automations on the Things to Try* page, or tap Skip.
14. Verify that your doorbell’s status light is solid blue, then tap Next.
15. Attach your doorbell to the wall plate. Place your doorbell onto the wall plate while aligning the holes on the back of the doorbell with the ridges on the plate. Then slide the doorbell downward to lock it into place. Tap Next.
16. You’re all set! Tap Finish and enjoy your new Wyze device!

Things to Try: Tap Create or edit a device group, Share this device, Automate your device, or Skip. These are quick ways to set up a few automations before you finish setup. When you complete a task, it'll display a green checkmark ✅. You can move on from this page by tapping Skip.

Installing your Wyze Video Doorbell v2 starts with connecting the chime controller to your existing chime. Then, simply connect your doorbell to power and mount it!

⚡️ An existing wired mechanical doorbell and chime is required to install Wyze Video Doorbell v2. The existing circuit must have a minimum voltage of 16V-24V and power output of 10VA.

What’s in the box?

To install your Wyze Video Doorbell v2:

In the Wyze app, complete steps 1-2 in the Wyze Video Doorbell v2 Setup Guide.

Continue below, following along in the Wyze app to wire your chime controller.

1. In the Wyze app, tap Home, then tap the plus sign + on the top right.
2. On the Add menu, tap Device.
3. Tap Cameras > Wyze Video Doorbell v2.
4. Tap Next.
5. Check the box next to "I have a screwdriver and existing wired doorbell." Tap Next.
6. Verify that you have all of the items required for installation. Tap Next.
7. Verify once more that you have the items required for this step, then tap Next.
8. Press your existing doorbell button to check that it works as expected. Tap Next.
9. Turn off power to your existing mechanical doorbell at your electrical panel.
10. Press the doorbell button again to check that the power is turned off. Tap Next.
11. Open your chime box and take a photo of your current wiring. Tap Next in the app.
12. Select the option in the Wyze app that best matches your chime's wiring setup and follow along in the app to connect the wires to the correct terminals. Typically, homes with 1 doorbell have 2 wires, homes with 2 doorbells have 3 wires, etc.
13. Your Wyze Doorbell Chime Controller installation is complete! Close the chime box and prepare to install the doorbell. Tap Next.
14. Verify that you have all of the items needed to install your doorbell, then tap Next.
15. Gently remove your old doorbell and disconnect the wires. Tap Next.
16. Specify where your doorbell is located in relation to your door. Tap Perpendicular or Parallel.
17. Use the in-app graphic to determine if your setup would work best with or without a wedge. If a flat/straight view would work best, select Wall Plate and tap Next.If an angled view would work best, select Wedge and tap Next.
18. Place the wall plate at your desired mounting location and mark the screw holes. Remove the wall plate then drill the screw holes and insert the wall anchors. Tip: We recommend installing 4.3 feet (1.2 meters) from the ground.
19. Pass the wires from the wall through the middle of the wall plate. Then screw the wall plate to the wall.
20. Use the screwdriver to loosen the screws on the back of your doorbell and attach the forked end of the extension wires to the screws. Then tighten the screws.
21. Pair the loose wire ends, cover them with the provided wire caps, and twist the caps to fasten them securely. Tap Next. Note: If you can’t use the extension wires due to space limitations, connect the wires from the wall directly to the screw terminals on the doorbell.
22. Press the doorbell against the wall plate and slide down to secure in place. To remove the doorbell, press the doorbell and slide it up before pulling away from the wall plate.
23. Turn on the power to your new doorbell and wait for it to flash orange before continuing.
24. Hooray! You’re ready to finish setting up your Wyze Video Doorbell v2.

Return to the Wyze Video Doorbell v2 Setup Guide to complete doorbell setup.

Note: Wyze Video Doorbell v2's back plate screw slots have a center distance of about 3 inches with ~0.5-inch tolerance based on the slot length.

Wyze Video Doorbell v2 is compatible with nearly every mechanical chime out there, even broken ones. But here's how to double-check if your existing chime is compatible with this doorbell.

1. Check your Transformer and Voltage

Wyze Video Doorbell v2 requires a power input of 16-24V AC. If your chime is battery-powered, then it is NOT compatible with this doorbell.

If your chime is AC-powered, please check your transformer (near your chime box) to see if the power output is within the required range. If it is not, your chime system is NOT compatible with this doorbell.

If you cannot find a transformer, your house may have an Integrated Chime system. This means the device is integrated Chime & Transformer into one part. Though some of these systems will also provide low output voltage within the required range. Due to complicated circuit designs, they are still NOT compatible with DBV2.

Integrated chime systems take an 110V input directly. Please DO NOT make any changes to it without a license/permit.

2. Check your Chime Box Terminal

When checking your chime box, you will typically find 2 or 3 screws connected to wires labeled “FRONT”, “BACK/REAR”, and “TRANS” (or simply “F”, “R”,” T”). These are called terminals.

If your terminals have different labels (“0”,”1”,”2”), please check the Wyze Video Doorbell v2 Quick Start Guide to identify the wires and set up your chime in the Wyze app.

If you chime has terminals labeled “Computer” or“COM," this means the chime could be a chip-controlled chime system and will be NOT compatible with Wyze Video Doorbell v2.

3. Check your Chime Striking Type

Mechanical chimes have a chime sound caused by a mechanical movement, typically by a striking metal reed. If your chime makes a short "ding" or "ding-dong" sound, then it's a typical mechanical chime and should be compatible with Wyze Video Doorbell v2.

However, some older chimes make a long or slow series of striking sounds like “ding... ding... ding... ding." In these chimes, the striking parts move multiple times while chiming, instead of one short burst. Due to this different powering and cut off mechanism, these chimes are NOT compatible with Wyze Video Doorbell v2.

Wyze Video Doorbell v2 and its Wyze Doorbell Chime Controller are not compatible with:

If you have one of the chime types shown above, we suggest picking up our Wyze Video Doorbell Pro. Wyze Video Doorbell Pro bypasses your existing chime, and pairs with its own chime via Bluetooth®.