Hey friends! What if we told you that the best ideas for your smart home aren't born in a boardroom, but right here, in our community?
You know we're obsessed with delivering amazing value and technology that just works. But what you might not know is that the secret ingredient to nearly every product we launch is you.
Seriously.
We don’t build products in a secret lab; we build them with our community. This entire philosophy is what the industry calls collaborative product development, which is just a friendly way of saying you have a seat at the design table!
Your suggestions are the foundation of our customer centric product development and the only reason we achieve true user centric innovation. It's how we ensure we're always creating a better product that solves real-world problems.
How We Source Recommendations from Our Community
If you've ever had a brilliant idea for a smart home device, you're probably wondering how you can get it in front of the people who can actually build it. It’s simple: you come hang out with us on the Wyze Forum.
The Forum is more than just a place for our Wyze friends to share advice or troubleshoot issues together—it's an active hub where our most passionate users and advocates gather. It’s a dynamic, always-on resource for our development team, with specific areas dedicated to gathering your requests.
We have a vibrant community "wishlist" thread where members can post and vote on features they want added to existing products or ideas for entirely new products.
You’re not just a customer—you’re a co-creator.
The Balancing Act
Now, we wish we could snap our fingers and build every amazing idea you throw at us, but it takes time! Our team constantly balances the requests on the wishlist with the products and features currently in the development queue.
We're most likely to jump on requests that:
- Address a common, frustrating pain point shared by many users.
- Fit seamlessly into our existing Wyze ecosystem.
- Align with our core mission of making technology accessible and affordable.
Requests that are highly specific to a niche use-case or require specialized, high-cost components tend to not make it as far in the development cycle. We always strive to build things that bring the most value to the largest number of our friends!
Examples of Wishes That Were Granted for the Community
So, does this community-driven approach actually work? Absolutely! We've turned dozens of forum "wishes" into real-world devices and features that you can buy and use today. Here are just a few examples of features that came straight from your ideas:
- 24/7 Continuous Recording on Local Storage: Early requests poured in for the option to record every single moment, not just motion alerts. By including the microSD card slot and unlocking continuous recording, we gave you the ability to turn your camera into a full local DVR system that records continuously 24/7—peace of mind, all the time.
- Outdoor Durability and Protection (Wyze Cam Pan v3): Our community loved the flexibility of the Pan Cam but constantly asked: "Can we use it outside?" We took that wish and delivered a complete redesign, giving the Pan Cam v3 an IP65 rating so you get 360-degree coverage that can withstand the weather.
- Advanced Rules and Device-to-Device Linking: You asked for an easy way to make your Wyze products talk to each other without needing complicated routines. We built the "Run Device" action into Rules, so now your door sensor can directly tell your Wyze bulb to turn on—making smart automation simpler than ever.
Have an Idea for Our Development Team?
We're always looking for new ideas, and we love welcoming new members! If you want a voice in the future of smart home technology, joining our community is the best way to make a difference.
If you have a brilliant idea or simply want to contribute to the friendly advice and troubleshooting happening every day, jump into the Wyze Forum today and help grow the community. We've already granted dozens of wishes, and frankly, we're counting on your next big idea to keep us busy!
