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Protect what matters most with the smartest, clearest
AI-powered cameras
Smart home security without the hassle. Complete home protection and automation that anyone can set up.
Advanced AI detection that alerts you to REAL threats
Easy set up. Zero hassle. Just plug in and go!
Crystal-clear resolution that captures important details
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AI-Powered
High Resolution
Weatherproof
Easy Set Up
Built to Last
AI-Powered
High Resolution
Weatherproof
Easy Set Up
Built to Last
AI-Powered
High Resolution
Weatherproof
Easy Set Up
Built to Last
AI-Powered
High Resolution
Weatherproof
Easy Set Up
Built to Last
AI-Powered
High Resolution
Weatherproof
Easy Set Up
Built to Last
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Your Wyze Cam works best with smart friends
Power up your Wyze Cam and enhance your home security with these smart companion devices
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Wyze Cam v4
The clearest Wyze Cam ever made.
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Wyze Cam Pan v3
360° pan and 180° tilt security camera.
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Wyze Cam OG
Capture the big picture with a 120° field of view and built-in spotlight.
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Wyze Cam OG Telephoto
Capture the little things with 3x zoom.
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Wyze Cam Floodlight v2
A 2K floodlight camera with a 160° wide-angle view.
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Simple devices that work together to make home life better.
Frequently asked questions
Are all Wyze devices compatible with my home’s Wi-Fi network?
2.4 GHz Network: Most Wyze devices require a 2.4 GHz Wi-Fi network with WPA/WPA2 protocol to function properly. This includes all Wyze Cam devices, Wyze Bulb, Wyze Plug, Wyze Sense, and many Wyze Home devices like the Wyze Air Purifier and Wyze Thermostat.
5 GHz Network: Only a few Wyze devices support 5 GHz networks. These include:
Wyze Battery Cam Pro
Wyze Cam Floodlight Pro
Wyze Video Doorbell Pro
Wyze Duo Cam Doorbell
Wyze Mesh Router and Pro
Non-Wi-Fi Devices: Some Wyze devices, like Wyze Scale and Wyze Headphones, use Bluetooth instead of Wi-Fi.
For optimal performance, ensure your Wyze devices are connected to the appropriate network. If you have a dual-band router, make sure to connect devices that require 2.4 GHz to that specific band.
Are Wyze devices compatible with smart home assistants like Alexa or Google Assistant?
Yes, many Wyze devices are compatible with smart home assistants like Alexa and Google Assistant. Here's a quick overview:
Alexa Compatibility:
Cameras: Wyze Cam v4, Wyze Battery Cam Pro, Wyze Cam Floodlight, Wyze Cam OG, Wyze Cam Outdoor, Wyze Cam Pan, Wyze Video Doorbell, and more.
Lifestyle: Wyze Band, Wyze Buds, Wyze Headphones.
Smart Home and Security: Wyze Air Purifier, Wyze Bulb, Wyze Plug, Wyze Robot Vacuum, Wyze Lock, Wyze Thermostat, and more.
For more details, you can check the Alexa compatibility guide.
Google Assistant Compatibility:
Cameras: Wyze Cam v2, Wyze Cam v3, Wyze Cam Pan, Wyze Battery Cam Pro, Wyze Cam Floodlight v2.
Smart Home: Wyze Lock, Wyze Plug, Wyze Bulb, Wyze Sense Contact Sensors.
For more information, visit the Google Assistant FAQ.
Please note that the Wyze Watch is not compatible with Google Assistant.
Do I need a monthly subscription for Wyze products?
Wyze Subscription Options
Optional Subscriptions: Wyze offers several optional subscriptions to enhance the functionality of certain devices. These are not mandatory.
Cam Plus: Provides premium features for Wyze Cams, such as cloud video recording and alerts for person or package detection. Learn more about Cam Plus here.
Cam Plus Lite: Offers basic features, including Person Detection, with a "name your price" model. Learn more about Cam Plus Lite here.
Cam Protect: Adds AI-powered security features to your Wyze Cams. Learn more about Cam Protect here.
Sprinkler Plus: Unlocks smart weather-based features for the Wyze Sprinkler Controller. Learn more about Sprinkler Plus here.
Wyze Home Monitoring: Offers 24/7 professional home monitoring at an affordable price.
These subscriptions are designed to enhance your experience but are not required to use Wyze devices.
How easy is the setup process?
Setting up Wyze devices is designed to be straightforward and user-friendly. Here's a general overview:
Wyze App: Download the Wyze app from the Apple App Store or Google Play Store
Create or sign in to your Wyze account.
Device Setup:
Tap the plus sign (+) in the app to add a new device.
Follow the on-screen instructions specific to your device, such as connecting to Wi-Fi or pairing via Bluetooth.
Specific Devices:
For example, Wyze Buds require opening the charging case to connect via Bluetooth.
Wyze Plug involves connecting to a 2.4 GHz Wi-Fi network.
Additional Features: You can group devices or share access with family and friends through the app.
For detailed setup instructions, refer to the specific device's setup guide.
What kind of support and warranty does Wyze provide?
Warranty Policy: Wyze offers a limited warranty for products purchased directly from Wyze or authorized resellers. The warranty does not cover products beyond the original warranty period, products without valid proof of purchase, or those purchased from unauthorized resellers. For more details, you can check our warranty policy.
Filing a Warranty Claim: To file a warranty claim, you'll need the MAC address of your device, a valid proof of purchase, and a detailed description of the issue. You can start your request by contacting our Wizard Support Team. More information on filing a claim can be found here.
Support Resources: Wyze provides various support resources, including a FAQ & help center, options to request a return, and check order status.
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