Wyze Birthday Week 2026
Terms and Conditions

Promotion Period: August 3, 2026 at 12:00 AM PT through August 9, 2026 at 11:59 PM PT

Effective Date: August 3, 2026  ·  Last Updated: August 3, 2026  ·  Version: 1.0

1. Sponsor and Acceptance

1.1 Sponsor. The Wyze Birthday Week 2026 promotion (the “Promotion”) is offered by Wyze Labs, Inc., with offices in Kirkland, Washington (“Wyze,” “we,” “us” or “our”).

1.2 Acceptance. By participating in the Promotion, redeeming any offer described here, or entering a promotion code in connection with a Wyze service plan, you accept and agree to be bound by these Promotional Terms and Conditions (the “Promotion Terms”). If you do not agree, do not participate.

1.3 Relationship to other agreements. These Promotion Terms supplement, and do not replace, the Wyze Terms of Service, Wyze Service Plan Terms, End User License Agreement and Privacy Policy, each available on the Wyze website (collectively, the “General Terms”), each of which is incorporated by reference. Where these Promotion Terms conflict with the General Terms, these Promotion Terms control solely as to the subject matter of the Promotion and only for the duration of the applicable promotional period.

1.4 Not an offer where prohibited. The Promotion is void where prohibited or restricted by law.

2. Definitions

1. “Account” means a single registered Wyze user account, identified by its unique account identifier and primary email address.
2. “Eligible Participant” means a natural person who satisfies Section 4 and any offer-specific eligibility requirements.
3. “Free Trial” means the 90-day no-charge period described in Section 5.
4. “Offer” means any of Offer A, Offer B, Offer C or Offer D.
5. “Promotion Code” means an alphanumeric code issued by Wyze for use in connection with the Promotion.
6. “Promotional Price” means the discounted price applicable to the first Subscription Term only.
7. “Renewal Price” means the then-current standard, non-promotional price applicable at renewal.
8. “Service Plan” means a Wyze subscription service, including Cam Plus, Cam Unlimited and Cam Unlimited Pro.
9. “Subscription Term” means the recurring period for which a Service Plan is purchased (for the Offers described here, twelve consecutive months).

3. Promotion Period

3.1 The Promotion begins on Monday, August 3, 2026 at 12:00 AM Pacific Time and ends on Sunday, August 9, 2026 at 11:59 PM Pacific Time (the “Promotion Period”).

3.2 A transaction is timely only if it is completed — meaning payment authorization is successfully obtained, or, for the Free Trial, enrollment is successfully recorded — before the close of the Promotion Period. Transactions that are initiated but not completed before the deadline will not be honored.

3.3 Wyze’s server clock is the official timekeeper for the Promotion. Wyze is not responsible for network latency, device clock discrepancies, payment processor delays, or any other technical condition that prevents timely completion.

4. General Eligibility

4.1 The Promotion is open only to natural persons who, at the time of redemption:

1. are legal residents of the United States;
2. are at least eighteen (18) years of age, or the age of majority in their jurisdiction of residence, whichever is greater;
3. hold an active Wyze Account in good standing;
4. possess a valid payment method accepted by Wyze; and
5. satisfy any additional eligibility criteria stated for the specific Offer.

4.2 Excluded parties. Employees, officers, directors and contractors of Wyze and its parent, subsidiaries and affiliates, and their immediate family members and household members, are not eligible to participate in the Promotion.

4.3 One Account per person. Offers are limited to one redemption per Account and one Account per person. Wyze may treat multiple Accounts sharing a payment method, device identifier, IP address or physical address as a single Account.

4.4 Personal use only. Offers are for personal, non-commercial use. Resale, transfer, auction, barter or commercial distribution of any Offer or Promotion Code is prohibited and voids the Offer.

5. Offer A — Cam Plus 90-Day Free Trial

5.1 What the Offer includes

Ninety (90) consecutive days of access to Cam Plus on one (1) camera, beginning on the date enrollment is completed, at no charge. Standard Cam Plus features apply as described in Section 13.

5.2 Eligibility — first-time subscribers only

Offer A is available only to Accounts that have never held any Wyze Service Plan, whether paid, trial, complimentary, bundled or promotional, at any time. Without limitation, an Account is not eligible if it has previously held:

• Cam Plus, Cam Plus Lite, Cam Plus Pro, Cam Unlimited or Cam Unlimited Pro;
• any Wyze free trial, promotional plan or complimentary plan of any duration;
• any Service Plan received through a hardware bundle, gift, retail promotion or third-party offer; or
• any Service Plan that was later canceled, expired, lapsed or was refunded.

Eligibility is determined solely by Wyze’s records. Wyze’s determination is final. If Wyze determines after enrollment that an Account was not eligible, Wyze may terminate the Free Trial immediately and, at its discretion, convert the subscription to a paid plan or cancel it outright.

5.3 Limit

One (1) Free Trial per Account, per person, per payment method, per household. Not combinable with any other free trial, discount or promotional offer.

5.4 Payment method required

A valid payment method must be provided at enrollment. No charge is made during the Free Trial. Wyze may place a temporary authorization hold to verify the payment method; any such hold is not a charge and is released in accordance with your issuer’s practices.

5.5 Conversion to paid subscription

At 11:59 PM Pacific Time on the ninetieth (90th) day of the Free Trial, unless you cancel first, your subscription converts automatically to a paid annual Cam Plus subscription at $29.99 per year, charged to your payment method on file, and renews annually at the then-current Renewal Price until canceled. See Sections 9 and 10.

5.6 Cancellation during the Free Trial

You may cancel at any time during the Free Trial at no cost. Cancellation is effective at the end of the Free Trial; you retain access to Cam Plus features for the remainder of the ninety days. See Section 10 for cancellation methods.

5.7 No cash value

The Free Trial has no cash value, is not redeemable for cash or credit, and is not transferable.

6. Offer B — Cam Unlimited Annual Promotional Price

1. Promotional Price. $89.99 for the first Subscription Term of twelve (12) consecutive months.
2. Standard price. The standard, non-promotional annual price for Cam Unlimited is $99.99 per year.
3. Code required. Promotion Code unlimited89bday must be applied at checkout, or the transaction must be completed through a Wyze redemption link that applies the code automatically. Codes cannot be applied retroactively.
4. Eligibility. Available to new Cam Unlimited subscribers and to existing subscribers of other Service Plans who upgrade. Not available to Accounts with an existing Cam Unlimited or Cam Unlimited Pro subscription, and cannot be applied to extend, renew or re-price an existing Subscription Term.
5. Limit. One (1) redemption per Account.
6. Renewal. Renews automatically at $99.99 per year, or the then-current Renewal Price, unless canceled. See Sections 9 and 10.
7. Upgrading from an existing plan. If you upgrade from an active paid Service Plan, any unused portion of your current term will be credited or prorated toward the new plan in accordance with the Wyze Service Plan Terms. The amount of any credit will be shown before you complete the transaction.

7. Offer C — Cam Unlimited Pro Annual Promotional Price

1. Promotional Price. $149.99 for the first Subscription Term of twelve (12) consecutive months.
2. Standard price. The standard, non-promotional annual price for Cam Unlimited Pro is $199.99 per year.
3. Code required. Promotion Code unlimitedprobday must be applied at checkout, or the transaction must be completed through a Wyze redemption link that applies the code automatically. Codes cannot be applied retroactively.
4. Monthly-equivalent figures. Any reference to “$12.50 per month” in Promotion materials is the Promotional Price divided by twelve, shown for comparison only. Cam Unlimited Pro is not billed monthly at that rate. The monthly billing rate for Cam Unlimited Pro is $19.99 per month. The equivalent statement for Offer B is “$7.50 per month,” against a monthly billing rate of $9.99 per month.
5. Eligibility. Available to new Cam Unlimited Pro subscribers and to existing subscribers of other Service Plans who upgrade. Not available to Accounts with an existing Cam Unlimited Pro subscription, and cannot be applied to extend, renew or re-price an existing Subscription Term.
6. Limit. One (1) redemption per Account.
7. Renewal. Renews automatically at $199.99 per year, or the then-current Renewal Price, unless canceled. See Sections 9 and 10.

8. Offer D — Subscriber-Only In-App Flash Sales

1. Description. During the Promotion Period, Wyze may make limited-time discounts on Wyze hardware available to active Service Plan subscribers in the Shop tab of the Wyze mobile application (“Flash Sales”).
2. Availability is not guaranteed. Flash Sales are offered at Wyze’s sole discretion. They appear intermittently, are limited in quantity and duration, and may begin or end at any time without advance notice. No particular product, discount, quantity, duration or number of Flash Sales is promised.
3. Eligibility. Limited to Accounts with an active, paid Service Plan at the moment of purchase. Whether Accounts in an active Free Trial are eligible is indicated in the Wyze app at the time a Flash Sale is offered.
4. Platform. Flash Sales are available only in the Wyze mobile application and are not available on the Wyze website, through retail partners, or through any other channel.
5. Separate terms. Hardware purchases are governed by the Wyze Terms of Sale, available on the Wyze website, including its shipping, warranty and return provisions. Section 11 of these Promotion Terms does not apply to hardware.
6. Not combinable. Flash Sale pricing may not be combined with other discounts, coupons or promotional codes unless expressly stated.

9. Automatic Renewal and Billing

9.1 Renewal schedule and pricing

Renewal Prices shown are the standard prices in effect on the Effective Date. Renewal occurs at the then-current Renewal Price, which may differ. Wyze will provide advance notice of any price change as described in Section 9.5.

9.2 Affirmative consent

Before your payment method is charged, Wyze will present the automatic renewal terms — that the subscription continues until you cancel, the Promotional Price and Renewal Price, the renewal frequency, and how to cancel — clearly and conspicuously and in visual proximity to the request for your consent, and will obtain your express affirmative consent to those terms. Wyze retains records of that consent as required by applicable law.

9.3 Acknowledgment confirmation

After enrollment, Wyze will send you a confirmation, in a form you can retain, restating the automatic renewal terms, the cancellation policy, and how to cancel.

9.4 Advance renewal reminders

1. Free Trial (Offer A). Because the Free Trial exceeds thirty-one (31) days, Wyze will send you a reminder notice between three (3) and twenty-one (21) days before the Free Trial ends. The notice will state that your subscription will convert and your payment method will be charged unless you cancel, the amount and frequency of the charge, the length of the renewal term, and how to cancel, and will include a link to the cancellation process.
2. Annual subscriptions (Offers A, B and C). Wyze will send you a reminder notice between fifteen (15) and forty-five (45) days before each annual renewal, containing the same information.

9.5 Price changes

Wyze may change the Renewal Price. Wyze will notify you of any price increase, and of how to cancel, between seven (7) and thirty (30) days before the change takes effect, in a form you can retain. If you do not cancel before the change takes effect, the new price applies.

9.6 Payment authorization

By enrolling, you authorize Wyze and its payment processors to charge your payment method for all amounts due, including applicable taxes, on a recurring basis until you cancel. You are responsible for keeping your payment information current.

9.7 Failed payments

If a renewal charge is declined, Wyze may retry the charge, suspend or downgrade your Service Plan, or terminate the subscription. Wyze is not liable for any loss of recordings, events or data resulting from a lapse caused by a failed payment.

9.8 Taxes

Prices shown exclude applicable sales, use, excise, value-added and similar taxes, which will be added where required and may cause the total charged to exceed the stated price.

10. Cancellation

10.1 Right to cancel. You may cancel your subscription at any time, for any reason, without penalty.

10.2 How to cancel. You may cancel by any of the following methods:

• In the Wyze mobile app: Account → Services → select the plan → Cancel Subscription;
• Online in your account on the Wyze website;
• By contacting Wyze Support through the Wyze website or the Wyze app.

10.3 Same-medium cancellation. If you enrolled online or in the Wyze app, you may cancel exclusively online or in the app, at will, without being required to speak with a representative and without any step designed to obstruct or delay cancellation. Cancellation will be at least as easy as enrollment.

10.4 Effect of cancellation. Cancellation stops future renewals. Unless otherwise required by law or stated in Section 11, cancellation does not entitle you to a refund of amounts already paid, and you retain access to the Service Plan through the end of the period you have paid for.

10.5 Effect on the Promotional Price. If you cancel and later re-subscribe, the Promotional Price will not apply. Re-subscription is at the then-current standard price.

11. Refunds

1. Service Plan fees are generally non-refundable except as stated here, as stated in the General Terms, or as required by law.
2. Refund eligibility, including any applicable refund window and conditions, is described in the Wyze Service Plan Terms and the Wyze refund policy, each available on the Wyze website. To request a refund, contact Wyze Support.
3. Refunds, where granted, are issued to the original payment method and may take several business days to appear, depending on your financial institution.
4. Nothing in this Section limits any non-waivable statutory refund or cancellation right you may have under the law of your state of residence.

12. Promotion Codes

1. Promotion Codes are valid only during the Promotion Period, only for the Offer to which they correspond, and only when applied at checkout.
2. Promotion Codes have no cash value, are not transferable, and may not be sold, auctioned or bartered.
3. Promotion Codes may not be combined with one another or with any other discount, coupon, credit, referral bonus, employee discount or promotional offer unless expressly permitted.
4. Promotion Codes cannot be applied retroactively to a completed transaction, an existing subscription, or a Subscription Term already in progress.
5. Wyze may deactivate any Promotion Code at any time, including before the end of the Promotion Period, for any reason, including suspected fraud, unauthorized distribution, or publication on a coupon aggregator or deal site.
6. Lost, stolen or expired Promotion Codes will not be replaced.

13. Plan Features and Device Compatibility

13.1 Features by plan. Feature sets as of the Effective Date:

* Subject to Section 14.

13.2 Features may change. Wyze may add, modify, suspend or discontinue features at any time. Features described in Promotion materials are described as of the Effective Date and are not a guarantee of future availability.

13.3 Device compatibility. Feature availability varies by camera model, firmware version, app version and network conditions. Certain legacy devices are not supported on all Service Plans, including Cam Unlimited Pro. A current list of supported devices and the features available on each is maintained on the Wyze website and in the Wyze app, and should be reviewed before purchase. Purchasing a Service Plan does not guarantee that every feature will function on every device you own.

13.4 Service dependencies. Cloud features require a compatible device, a stable internet connection and current firmware. Wyze does not warrant uninterrupted or error-free service and is not responsible for missed events, failed uploads or unavailable recordings caused by connectivity, power, device malfunction or third-party service interruption.

13.5 Not a monitored security or emergency service. Except where an expressly identified professional monitoring or emergency dispatch service is separately purchased and activated, Wyze Service Plans are not a monitored alarm service, are not a substitute for professional monitoring or emergency services, and should not be relied upon for the protection of life or property.

14. Friendly Faces and Biometric Features

14.1 Friendly Faces uses facial recognition technology and may involve the collection, storage and processing of biometric identifiers or biometric information as those terms are defined under applicable law.

14.2 Availability restrictions. Because of laws governing biometric data, Friendly Faces is not available to residents of Illinois and has limited functionality for residents of California, Colorado, Connecticut, New York City, Oregon, Texas, Utah, Virginia and Washington State. Availability may change as laws change.

14.3 Consent. Where Friendly Faces is available, its use requires separate notice and consent as presented in the Wyze app. Purchasing Cam Unlimited or Cam Unlimited Pro does not by itself enable Friendly Faces or constitute consent to biometric processing.

14.4 No refund for unavailability. Because Friendly Faces availability depends on your location and applicable law, its unavailability or limited functionality in your jurisdiction is not a basis for a refund of Service Plan fees, and the remaining features of your Service Plan are unaffected.

14.5 Third-party faces. You are responsible for obtaining any consent required from individuals whose faces may be captured or enrolled by your Wyze devices. See the Wyze Privacy Policy and the Wyze biometric data disclosures, available on the Wyze website.

15. Reference Prices and Savings Claims

1. Strikethrough prices, “regular” prices and savings amounts stated in Promotion materials refer to the standard, non-promotional price at which Wyze has offered the applicable Service Plan for a substantial period preceding the Promotion Period.
2. Savings figures are calculated as the difference between the standard annual price and the Promotional Price for the first Subscription Term only. Savings do not apply to renewal terms.
3. Monthly-equivalent figures are the annual Promotional Price divided by twelve and are shown for comparison only; they are not an available billing option or rate.
4. The Promotion is not a price-match, price-protection or best-price guarantee. Wyze may offer the same or a different Service Plan at a different price at another time or through another channel.

16. Errors, Fraud and Abuse

1. Pricing and typographical errors. If an Offer is published with an incorrect price, term, feature description or Promotion Code, Wyze reserves the right to correct the error and to cancel or refuse any transaction placed in reliance on it, including after an order confirmation has been sent. Wyze will notify affected customers and issue a full refund of any amount charged in excess of the corrected price, or cancel the transaction and refund it in full.
2. Prohibited conduct. You may not create multiple Accounts, use false or another person’s identity or payment information, use automated means to redeem Offers, exploit a technical error, publish or distribute Promotion Codes without authorization, or otherwise attempt to obtain an Offer for which you are not eligible.
3. Remedies. Wyze may, at its sole discretion and without notice, void any redemption, terminate any subscription obtained in violation of these Promotion Terms, reverse any discount applied, charge the standard price, suspend or terminate the Account, and pursue any other remedy available at law or in equity.
4. Chargebacks. Initiating a chargeback rather than requesting cancellation or a refund through Wyze may result in suspension or termination of your Account.

17. Modification, Suspension and Termination

17.1 Wyze reserves the right, in its sole discretion, to modify, suspend, extend or terminate the Promotion or any Offer, in whole or in part, at any time and for any reason, including where the Promotion cannot be conducted as planned due to technical failure, fraud, or any cause beyond Wyze’s reasonable control.

17.2 Wyze reserves the right to amend these Promotion Terms. Material amendments will be posted on this page with an updated “Last Updated” date and version number. Amendments will not retroactively alter the price, term or renewal terms applicable to a subscription already purchased.

17.3 Termination or modification of the Promotion does not affect subscriptions already purchased, which continue under the terms in effect at purchase, subject to Section 9.5.

18. Privacy

Personal information collected in connection with the Promotion is handled in accordance with the Wyze Privacy Policy, available on the Wyze website. Participation may result in your receiving transactional communications about your subscription, including the notices described in Section 9.4, which are not marketing communications and which you may not opt out of while you hold an active subscription. Marketing communications may be declined at any time using the unsubscribe link in any marketing email or your notification settings.

19. Disclaimers and Limitation of Liability

19.1 Except as expressly stated in these Promotion Terms or the General Terms, and to the fullest extent permitted by law, the Offers and the Service Plans are provided “as is” and “as available,” without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title or non-infringement.

19.2 To the fullest extent permitted by law, Wyze’s total aggregate liability arising out of or relating to the Promotion shall not exceed the amount you actually paid to Wyze for the Service Plan purchased through the Promotion during the twelve months preceding the event giving rise to the claim.

19.3 To the fullest extent permitted by law, Wyze shall not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost data, loss of recordings or property damage, arising out of or relating to the Promotion.

19.4 Some jurisdictions do not allow the exclusion of implied warranties or the limitation of certain damages. In those jurisdictions, the exclusions and limitations above apply only to the extent permitted, and nothing in these Promotion Terms limits liability that cannot be limited by law.

20. Governing Law and Dispute Resolution

20.1 These Promotion Terms are governed by the laws of the State of Washington, without regard to its conflict of laws principles, except where the mandatory consumer protection law of your state of residence applies.

20.2 Dispute resolution. Any dispute arising out of or relating to the Promotion is subject to the dispute resolution provisions of the Wyze Terms of Service, including any binding arbitration agreement, class action waiver and opt-out right set forth there. Please review those provisions carefully; they affect your legal rights.

20.3 Nothing in these Promotion Terms waives any right you have to file a complaint with a governmental consumer protection authority.

21. General Provisions

1. Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions remain in full force.
2. No waiver. Wyze’s failure to enforce any provision is not a waiver of that or any other provision.
3. Assignment. You may not assign or transfer any rights under these Promotion Terms. Wyze may assign freely.
4. Entire agreement. These Promotion Terms, together with the General Terms, constitute the entire agreement regarding the Promotion and supersede all prior or contemporaneous representations, including any statement in advertising, email, in-app message, social media or third-party publication.
5. Headings. Headings are for convenience only and do not affect interpretation.
6. Language. These Promotion Terms are drafted in English. Any translation is for convenience; the English version controls.
7. Force majeure. Wyze is not liable for any failure or delay caused by circumstances beyond its reasonable control.

22. Contact

Questions about the Promotion or these Promotion Terms:

Wyze Labs, Inc.
Attn: Customer Support
Kirkland, Washington
Contact Wyze Support through the Wyze website or the Wyze app.